Contacts
IBSurgeon

Contacts

The fastest way to reach us is email. Describe your Firebird or InterBase issue and we will follow up - even if you call first, we usually ask for logs and error details by email.

How to reach us

  • Email [email protected]

    Recovery, optimization, licensing, and general questions.

  • Phone +381 61 2535616 (WhatsApp)

    Worldwide support line. Please follow up by email with logs when possible.

  • Kazakhstan line +7 705 431 57 44 (WhatsApp)

    IBSurgeon Support Team.

  • Data protection (GDPR) Contact DPO

    Privacy and data-protection requests.

Before you contact us about a corrupted database

Have at least the following ready - it saves a round trip:

  • Full error text or screenshot
  • firebird.log or interbase.log
  • Your Firebird / InterBase server version
  • A diagnostic log from IBFirstAID Diagnostician (recommended)

Partners and regional contacts

About IBSurgeon

IBSurgeon was founded in 2002 to give InterBase and Firebird developers and administrators unique services and tools focused on database safety and performance.

As a member of the Technical Task Group, IBSurgeon works closely with the Firebird Project, with representatives in Firebird-Admins and on the Firebird Foundation Committee.

Today IBSurgeon has served more than 4000 companies worldwide with emergency, optimization, and maintenance tools - plus recovery, optimization, and monitoring services. Clients include software vendors, insurance and finance organizations, medical institutions, and many ISVs building on Firebird and InterBase.